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Bar Mystery Shop

We customize your mystery shopping program to meet your bars specific needs. This Includes

  • Ensuring the outside feels safe, secure and clean
  • Determining length of time that a customer waits for a table/bar stool
  • Evaluating the overall customer service experience
  • Checking bartenders overall performance
  • Giving free out drinks to friends or customers
  • Over pouring to get a larger tip
  • Up selling to a brand name
  • Evaluating the quality of the food/wine/liquor
  • Evaluating the ambiance inside the bar/restaurant
  • Checking the facility to ensure it’s maintained regularly
  • Ensuring personnel comply with professional guidelines