Bar Mystery Shop

We customize your mystery shopping program to meet your bars specific needs.

Ensuring the outside feels safe, secure and clean

Determining length of time that a customer waits for a table/bar stool

Evaluating the overall customer service experience

Checking bartenders overall performance

Giving free out drinks to friends or customers

Over pouring to get a larger tip

Up selling to a brand name

Evaluating the quality of the food/wine/liquor

Evaluating the ambiance inside the bar/restaurant

Checking the facility to ensure it’s maintained regularly

Ensuring personnel comply with professional guidelines